Refund & Cancellation Policy

Cancellation Policy:

  • Cancellation charges depend upon when we receive notice of the cancellation. Minimum cancellation charges are as follows:

Days prior to arrival                                        Refund amount

More than 21 days before Arrival                 No Penalty, only Bank Charges deducted

15-20 days prior to Arrival                             75% of total amount received by us in our account net of bank charges

10-14 days prior to Arrival                             50% of total amount, received by us in our account, net of bank charges

9 days or less before Arrival                          No refund payable

  • Refunds will be made in accordance with the Refunds Policy as mentioned below
  • You will receive a cancellation confirmation number via email confirming the cancellation of your booking. In the event that you do not receive a cancellation confirmation number or an email, you must contact us at info@jainfarms.in and request a cancellation confirmation number.
  • Peak occupancy periods may be subject to additional cancellation charges, which will be notified to you at the time.
  • No refunds or adjustments will be made for any portion of your booking or services not utilized by you during your stay.

Refunds Policy:

  • On cancellation of a booking, you are entitled to receive a refund based upon the cancellation policy and timelines mentioned herein above.
  • Refunds will be credited to you using the same payment method that was originally used to make the transaction.
  • Refunds will be made for the amount that was credited to our bank account less any return remittance charges charged by the bank.
  • The exchange rate for currency converted will be decided by the merchant bank and shall be at the rates as may be applicable on the date of the refund. The Farm House India will not be held liable for any losses or variations to the amounts refunded to you due to currency rate fluctuations and other bank/ exchange house transactions. All refunds will be calculated on the Indian Rupee amount received in our account and refunds will also be made in Indian Rupee amounts back to client accounts.
  • Refunds usually take 07 to 15 working days to process. You can enquire about the status of your refund by replying to the same email that confirmed the cancellation of your booking or by calling us on the numbers listed on the Site. If your refund amount does not appear in your next credit card / bank statement and the time for processing the same has passed, please contact us at info@jainfarms.in for further assistance.
  • All refunds are subject to Indian government regulations prevailing as of the date of transfer.